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Privacy Policy

Last updated: May 12, 2026

1. Overview

BizSuite Technologies ("we," "us," or "our") operates the website www.bizsuite.co.in and provides a platform for various SaaS applications including CliniqCare, BizBooks, and EventPix. This Privacy Policy details how we handle data across our ecosystem, specifically focusing on our WhatsApp Gateway services.

2. Data Collection & Processing

To provide our services, we process:
Business Data: Name, email, phone number, and billing details of the business owner.
End-User Data: Mobile phone numbers of your customers/patients provided for messaging.
Message Content: The templates and variables (names, dates, amounts) sent via WhatsApp.

3. Third-Party Services (WhatsApp/Meta)

We facilitate communication via the Meta Cloud API. Recipient phone numbers and message content are shared with Meta to facilitate delivery. Meta's use of this data is governed by the WhatsApp Business Terms of Service.

4. Data Security

We implement industry-standard encryption (SSL/TLS and AES-256 at rest) to ensure that all data processed through our platforms is protected from unauthorized access.

5. End-User Rights & Compliance

We comply with the Digital Personal Data Protection Act (India, 2023). Businesses using BizSuite are responsible for obtaining explicit consent from end-users before sending marketing messages. Users can reply "STOP" to any marketing message to be automatically unsubscribed.

6. Contact

For any privacy-related queries or grievance redressal, please email us at privacy@bizsuite.co.in.